Great writing is a key ingredient to making an awesome demo video. Since becoming a scriptwriter for product demos, I have made it my mission to become a script writing expert. Maybe you’re thinking about hiring someone to write a script for you and you need to know what to expect, or perhaps you’re thinking of going it alone and need direction. Whatever you chose to do, you should know that script writing is different than every other kind of writing you’ve done. I’m not joking around when I say writing something that has rhythm, falls into time constraints, and lends itself to visuals is tricky. This post will serve as a guide to get you up to speed with the best practices of writing a great script for your product demo.
1. Research your audience
A great way to start writing your script is to talk to your marketing department. Look into what type of consumers are buying your product, research your buyer personas, think about the problems your product solves. Get an outside perspective on your product. Do a quick google search and take a look at your product’s reviews. It’s easy to get lost in the weeds when you work on something everyday. Checking out external buzz will give you a fresh perspective. Remember, the goal of the demo is to convert prospects into customers; Prospects won’t understand what you’re trying to say unless you get back to basics.
Using a script writer:
There are some great things that can happen when you hire a professional script writer. You will have to give your sales pitch to them. As a result, they will have a really good understanding of the product’s benefits and be able to transform your pitch into a great script. Two of the biggest strengths of a professional script writer are that they are passionate about writing (which will make them passionate about writing a great script for you) and extremely knowledgeable about the filming process. Their passion for writing will show through in your demo. Whether you decide to hire someone, or go it alone, the next step is to start brainstorming.
2. Brainstorm your script
Going Alone:
Record all of your ideas. Everyone has his or her own ways of brainstorming. I for example seem to come up with my best ideas while I’m brushing my teeth or when I’m trying to fall asleep. I like to keep a dry erase marker on hand to write on my bathroom mirror and a notebook by my bed. This way I’m not kicking myself later when I misplace my best ideas.
Group Brainstorming:
If you are having a group brainstorming session, beware that these kinds of meetings can be a huge time drain. If you drag a group into a room and expect great things, you may be sorely disappointed. Large groups can produce fewer and poorer quality ideas if not managed effectively. Set a clear agenda, remind attendees of the business goal (to convert leads into customers), and set a time limit. Remind people of the limitations of your creative team. Check with the people making your visuals and ensure they can make something to match your script. If you are looking at running an effective brainstorming session, it might be a good idea to read this report on 7 steps to better brainstorming by Mckinsey Consulting.
Once you’ve got a good idea it’s time to run with it. Just remember, the video has to showcase the benefits and features of your product in a way that is relevant to the audience. The last thing you want is to write a script that turns into this:
3. Choosing the right tone and message.
Demo videos are often times the prospect’s first real exposure to your product. You want it to sound polished and professional but also conversational and “ear catching.” People don’t respond to long boring videos, so don’t write a script for one.Write conversationally. Think about what catches your attention and how you would speak to a friend. Your script is going to be spoken…Out loud…By a real person. Write like you speak. If you’ve been longing to start a sentence with “and” or “but”, now is your big chance.
You have to employ the right combination of words and feelings to make your script just right. Most buyers make purchase decisions emotionally, so consider how you want to leverage emotions in your video.
4. Time for the read through
Now that you have a draft of your script ready, it’s time to do a readthrough. Gather a handful of your workers together in a room and start reading the script the way you envision it in the video. Wistia.com recommends using live documents, such as google docs, so everyone can make changes and edits quickly. Doing a read through is a great opportunity to uncover awkward sentences. Tongue twisters are a breeze on paper but saying them is a different story. When the read through becomes smooth and effortless, add in notes to direct the voice actor. These cues will let them know when to pause, when to add emphasis, when to show emotion, etc. Use a stopwatch when doing your read through. You’ll know exactly how long the script should be and if it fits within the right timeframe. This sounds much easier than it really is, but trust me—it takes a few times to get it right.
5. Cut away the dead branches
Hack away at your script. I know it can feel like you’re cutting off a limb when shortening something that you’ve worked so hard on, but it is absolutely necessary. A professional script writer has a lot of insight in cutting their own work down to size. Boil down your script to the absolute essentials. If it isn’t contributing to the end goal of winning a customer, it can get cut.
6. Add timing to your script
Ever watch a video where the voice was delayed from the image? It looks strange and lowers engagement. Adding time stamps to your script will help sync the words with the video. Timestamps indicate when key moments in the video will occur. This can be an animation or a shot change or even a close up of your product. This way, when your voice actor reads, “and now presenting the all new spectacular product…” the video will show the unveiling at the right time…and not 30 seconds before.
6. Finishing your script
Get a second or third set of eyes look at your work and get them to read it out loud. This way you ensure other people understand exactly what you are trying to say. I try to get at least two critiques on my writing. I know it’s not always fun to hear people telling you they do not like something a certain way, but it can be a great learning experience for everyone. Take the advice with a grain of salt. Use what’s helpful and disregard what detracts from your message.
There may even be more editing and cutting to do after this step. I know it can hurt, but you want to have a great script, right? Make sure you’re proud of your script. If it doesn’t work, don’t send it off to the video team. The last thing you want is for the rest of the world to see a bad demo.
When done right, a script can take just a few days to get the flow right, timing fixed, and prepared for visuals. We hope this helps and gives you a great jumping off point to making your own demo script. If you want to learn more about demo production, check out this post here. Have other tips for writing a great product demo? Add a comment below!
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