Podcasts

Elevate the customer experience by aligning presales and CS teams

Written by Consensus | Sep 23, 2025 9:12:20 AM

Elevate the customer experience by aligning presales and CS teams

 

Episode Description

Susan Beal, Chief Customer Officer at Blue Yonder, joins us to discuss why presales teams need to think “beyond the sale” and work closely with CS to drive account growth, expansion, and ultimately a better client experience.