The Benefits of Consensus for Customer Success
Consensus gives your buyers the tailored, product-led buying experience they want while optimizing and empowering your presales team to be more effective. Other benefits of using Consensus include:
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Streamline the onboarding and implementation process.
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Quarterly Business Review (QBR) prep and leave-behind materials.
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Introduce new or additional features to expand accounts.
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Announce new features or product releases.
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Ongoing training and account optimization.
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Collect customer feedback
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Collect customer feedback.
Efficiency. Expertise. Expansion.
Renewal and expansion happen when your product becomes an essential part of your buyer’s life. Demo automation helps you add value with reusable content you can share on demand for easy onboarding, efficient implementation, and accelerated adoption. Add value throughout the entire customer lifecycle to make buyers want to buy again and buy more!
Make every customer an expert.
Successful customer success organizations help their buyers create pathways to sustained success. Consensus intelligent demo automation creates confidence in users and admins alike to turn skeptics into supporters and advocates into evangelists.
Keep customers buying with content for every scenario. Use demo automation to illustrate ROI, introduce new solutions, and arm your champions with shareable assets they can use to make their teams and your solution look good.
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Onboard
Streamline the implementation process with automated demos and product tours to help clients create their first wins using your solution.
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Optimize
Continually add value with demos on best practices, frequently asked questions, and weekly leave-behinds detailing progress and opportunities for success.
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Expand
Introduce new services and expand your footprint with demos on integrations, use cases, and other benefits your customers can get from your solution.