Build Trust and Eliminate Credibility-Crushers on Video

Your credibility is no different in virtual meetings than face-to-face meetings, yet many salespeople exhibit behavior on camera that undermines their efforts to build trust and calls their credibility into question. In-person methods of building trust often fail on video because sellers are unaware of how the camera (and thus, their customer) reads and interprets certain on-screen behaviors. In this session you’ll learn:

• Why building trust virtually is more difficult
• Understanding how your customer experiences you on their screen
• How to avoid these common Credibility-Crushers
• The top five virtual behaviors that build trust
• How to develop your “Virtual Credibility”