Dealing with Difficult Demo Customers

Learn how to engage silent participants and turn combative ones into advocates in your presentations Get expert tips from Tony Francetic on the ...

September 24, 2025

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How often do you wish you could get the silent participant to engage in your presentation? Wish you could turn the combative participant into an advocate? Hear from Solutions Consulting Senior Manager Tony Francetic on how to blend skills from Crucial Conversations into your presentation skills repertoire.