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frontline education case study

Giving Customers What they Want When they Want it

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The results at a glance: 12 Months
Leads Converted from Demos
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Marketing Demo Views
0
Hours Marketing Demo View Time
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The Challenge

Innovating Marketing Strategy at a Mature Organization

They wanted a creative way to bring innovation to the marketing organization that would better connect with prospects and drive qualified engagement.

“We needed to try something new to get our message to the market. We wanted to place the product and the value it delivers at the forefront of the buyer’s journey and break through the noise in an innovative way.”
A person with short hair, wearing bright green glasses and a necklace, smiles against a blurred green background, effortlessly becoming the perfect marketing asset for the demo. Consensus
Taylor Plumblee
Sr. Manager of Solution Marketing
Frontline Education
The Solution

Product-led Growth with Consensus

Taylor’s team noticed their presales and sales teams were using demo automation to bring product education and authentic experiences to buyers at scale. They implemented Consensus to transform the way their marketing team delivered product experiences in their marketing emails, in their outbound ad campaigns, in their collateral, and on their website. They created high-value marketing demos to invite prospects to see their product in action and offered a better experience.

“When we saw what our presales and sales teams were doing we felt this could be a perfect opportunity to use our product in a way that would engage prospects better than traditional marketing activities had been doing.”
A person with short hair, wearing bright green glasses and a necklace, smiles against a blurred green background, effortlessly becoming the perfect marketing asset for the demo. Consensus
Taylor Plumblee
Sr. Manager of Solution Marketing
Frontline Education
The Results

Lower Barriers to Product Education

Using Consensus demos transformed the way Frontline Education viewed the buying experience for a number of key solutions and how they generate leads. By making their “see it in action” product demo the primary CTA for their School Health Management solution on their website and using a lead gate instead of having users request a demo, gave prospects instant access to the information they wanted when they wanted it. It also built trust faster, and Taylor noticed that prospects were more willing to fill out a lead form knowing they were getting a demo on demand. This lower commitment CTA has led to more than 1,200 new leads and 280 hours of marketing demo view time automated through Consensus.

“Consensus became part of our marketing DNA. When you give your prospects a lower commitment path that gives them the content they want when they want it they are much more willing to engage in meaningful conversations and learn more."
A person with short hair, wearing bright green glasses and a necklace, smiles against a blurred green background, effortlessly becoming the perfect marketing asset for the demo. Consensus
Taylor Plumblee
Sr. Manager of Solution Marketing
Frontline Education

Product-led Growth at Scale

Frontline Education’s marketing demos have been viewed more than 17,000 times. This product-led mentality enhanced inbound lead generation, outbound campaigns, digital ads, and social media marketing by showcasing the value and benefits of the product earlier in the journey. Leads generated by Consensus demos now form an essential channel of Frontline Education’s demand generation strategy for nurturing and qualifying leads to pass to sales reps

“The usability of Consensus across multiple channels has been a game changer. We love that we can easily create the demo links we need and direct our team where to put them, knowing that we are also creating an environment where buyers feel they get the best experience with our brand.”
A person with short hair, wearing bright green glasses and a necklace, smiles against a blurred green background, effortlessly becoming the perfect marketing asset for the demo. Consensus
Taylor Plumblee
Sr. Manager of Solution Marketing
Frontline Education

Key Takeaways

Come see how easy buying can be.

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